SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jockport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jockport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
tried it, so far not impressed.
looks oke,i have to trie it.disctret package and fast shipment i this this store!
Minden rendben!
I arrived a little later than expected was my gift of Kings, I don't know if I have done well to give it to him because he liked it a lot,What has surprised us is the audio no, we did not expect itThe wait was worth it, I hope I don't change for the
Immense masturbator, works perfectly well, assured effect, interesting to perfect the intimate life of the couple.
COOL COOL
Received everything ok a couple of days late
The truth feels pretty good the stimulus
Really Super does his job very well
awesome
Super loud and not great if you’re even slightly above average.
I have not been able to open it yet but very well whitewashed
Doesn't feel realistic either
Great stuff. Well done, many modes. Guys, I recommend it. You will not regret it.
Very good powerful feeling very satisfying
Of those that and tested is the one that I like the most, I was not sure of the turn but it is always well lubricated with water-based lubricant
Unfortunately, when you turn on, the electronics are blown after 5 seconds.
A great thing. Would not have believed it if I had not tried it. Is fun.
Absolutely satisfying, does more that expected and creates the same feeling every time. Can’t go wrong with this one
wonderfull, easy to assemble very affeciante..working and delivery was in time,thanks
To be fair this isn’t a bad product. Pretty good sensations, relatively easy to clean and holds the charge well. Delivery time was good and the product arrived in an unmarked package, so no issues there.
I've only used it once so far, but it was amazing!
All good
Discreet large black box, including headphones surprised me. Very fast shipping.
Best out of best, i mean, its even better than the real thing. Discreet packaging and easy cleaning. 100% recommend.
This one. only one fits. works very well best out of 6 brands
It's not a vagina, but it's pretty good. I think you can't ask for more.
Product arrived quickly, yet to be tested
Great, I did not think that a toy could give such sensations
It is not loud, but at the same time it is not very quiet. Quite interesting sensations other than with a woman. If the wife has a headache, the perfect solution. You can't grease you won't go, remember. Easy to clean. A fairly large device, closed resembles a thermos.
Quite noisy
The item arrived quickly and without any problems, it is of quality, and it is working wonderfully at the moment, it almost does not cause noise, the rotation motor is almost inaudible at the lowest level, compared to others that are noisy, this one In that sense it is very good, at the pleasure level, it is total, thank you
Very happy with this product. I make some tremendous straws. It is a bit abrupt it is true, you have to put a lot of lubricant on it. You can also put a dildo and use it as a machine so that it opens the chirri to your guarris well.
Satisfied with this device! Feels realistic, almost pretty much like the "real thing"! Make sure that the battery is fully charged before use.
Bon produit race
Has been received and is fine
Top product came in perfect condition without even a breakdown top top Super Indico
Pleasantly surprised in fairness. Excellent shipping to the UK and able to track delivery progress throughout, ultimately delivered via Royal Mail on this occasion. Discreet packaging if you’re concerned by a nosey postman, outer plastic delivery bag not indicating contents. Item itself is a non descriptive black box inside, cellophane wrapped, nothing to indicate what’s inside, about the size of a box you’d use for a nice bottle of champagne for example. The item itself once opened is very well packaged with inserts. Includes small instruction pamphlet. A charging cable (you’ll need a usb socket). Rubber cock rings. A mounting adapter. Some headphones also? (Not sure why yet). Needs a 3.5 hour charge before first use and states 90 minute run time. Pretty effective to be fair. Need plenty of lube due to the pumping and twisting motion, I found out, as your knoblet ends up looking like a walnut whip in no time. Easy to clean. Hit the spot and we’ve been cuddling ever since
l
Top, I recommend, fast sending, discreet packaging, the device is silentThe product is a little bulkily but meets my expectations.
Fast delivery earlier than expected, looks good, all parts complete and intact, works very well super soft material, highly recommended.
The only thing I was let down by was the box it came in, I was hoping for product packaging
Good product broken envelope
Very pleasant use, assured enjoyment, a little bulkly.
dose the job very well
The goods arrived in order, everything works as it should. Thank you and I can recommend it. Thank you.
Not bad... You can disassemble everything to clean but the rotation goes together with the depth and most movements are very fast. Has No speed regulation.
Excellent product quality Price, I recommend it widely!
Excellent
Really powerful toy. A little bulky, but perfectly efficient. The choice of vibrations and movements is very satisfactory. Easy to clean. It brought me really powerful orgasms, which no one in nature will ever be able to match. Great.
Very very muyyyyy recommended for a relief hahahahahahahaha molaaaaaa!!!!
Super quality, I arrived before time everything working
nice product,arrived earlier and recieved the product in nice condition.thanks to the store.
Ok
Great, arrived very quickly.
Yes, the Hannibal, it works without any problems, the battery life is also sufficient, the lead hole is also large enough for European tails. He is quite loud, the different modes work. You can't hope for miracles, every now and then to jerk off nicely.
Of the best products that and tested, and it is a little tight but it has enough strength and feels very real