SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jockport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jockport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fits great. XL for a medium/large in the UK
Cute Pants, smooth material fun to wear.
I do not know .. they are definitely not bathing... they all stand out and lick.... swim only on nudik in them! And in general, good tuses, for a sports guy, more precisely a figure.
I loved the cut, if it's small in height, but it's very comfortable, in fact I'm about to order more, I liked them a lot and the prints are super parents isn't
Very fast shipping, I am size 33 and xl I stay boy
Wow I'm super sexy he blends me like I would have been on a tailor-made seamstress
Quality: Excellent!! Shipment: Fast shipping, good packaging, good delivery. Description: As described by store, match post
Very nice, same as description
Nice I liked them
Very practical. I love the way they fit.
Its look great
Thank you very much, this amazing. Thanks
They're very pretty. The size is small.
Thanks store I love these sexy man undies I feel like a hungry tiger in these!!!
Sexy underwear can never hurt, ya feel me? Thank you store!
Love this! Just the right length. Super sexy! I will wear this when at home haha.
The quality of the fabric and sewing are good. There was no mistake in size
I really like fresh fabrics with good elasticity comfortable vivid colors and the perfect sizes and shapes I recommend.
Good quality. I like them very much.
Products such as figure model, beautiful, parameter size precision, soft wear very comfortable.
Excellent underwear. The material is so soft and feels very smooth against the skin. Size is perfect. Same as picture, very nice. Thumbs up
Products such as figure model, beautiful, parameter size precision, soft, wear very comfortable.
Very comfortable material. Product is just as described. The fit is perfect. I definitely recommend and would buy more from store.
Photo add if the wife allows;)
As the photos. Very sexys
Article received in less than three weeks in France. Very nice textile material, very little thick. The size M corresponds to a French equivalent XS. Perfect for having fun at a low price!
More juicy and delicious
I like the product has good finishes, the fabric feels good to the touch but if they come a little reduced the sizes, just to be taken into account, shipping very fast and arrived well packaged
Feels light and makes me fell sexy. The graphic is funny and naughty. Size fits good as expected! Opps forgot about tag lol!!
I love it
Take a size above. Usually S, 168cm 54kg size 36 europe
sexy, cheerful, arousing sexy fantasies
very thin but nice and sexy love them
Fast delivering ! Thank you I like it but when u have a big ass like me it shows a little of it But I Love it
Прикольные трусы. Очень лёгкие, почти не ощущуются на теле. На вид маленькие, но отлично тянутся.
Great material but should’ve ordered a L but great for other wise an Fast delivery 3weeks thanks a ton
Love it my second order in a smaller size and dirt much better and so sexy looking
Feliz 100% calidad excelente muy feliZ
Excellent very good quality and correct size
Nice design and very comfortable. I chose M but it would have been much better if the fit was a little tighter.