SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jockport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jockport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
had the other coulrs in the same singlet
OK
Lycra fabric very elastic and adaptable. The size is perfect and it adjusted nicely to the body. Very happy with purchase
Invited medium it like המידת underwear my, I am flying on it, comfortable very, canvas cozy מצליץ very.
Top
Perfect fit
Parfait!
love it fits great im 6 ft tall and 160lbs I got a large.
Great value
Definitely conquered... perfect for 178 68kgs! Great item conform to the picture
great material
Good quality/price ratio. He arrived earlier than expected. I'll buy more.
Delivery is fast, the overalls have a very thin material, in the gym it will not wear synthetics, it does not take sweat well.
Perfect fit
Good fit. Looks great. Fast delivery.
OK
Perfect!
Panties are excellent, I like everything, the material is pleasant, it sits perfectly. I am happy.
Great product ! Love that color, I’m super happy with the quality and size fit perfectly. I will order one more for sure !!
XL size is fine for 185/86
A great underwear with a fitted fit and the material is top.
It looks great. I measure 183 and weight 86 well distributed and size L is perfect.
Loved the experience. Not know if use in Ginasio. But is very sexy. Size optimal. Material very good.
Very good quality, highly recommended
Very sensual and comfortable to wear
Perfect, for joggins, comfortable, very satisfied.
Took XL for height 183 normally
Very nice. Can’t wait to wrestle a guy in this.
Size L fit prefect 174cm/67kg
Nice material and well made. Good enough quality to train in. XXL fit's well on a 5'11/187lb built man.
Very good for the price, be careful with sizing, mine fits snugly but fairly tight so if you are looking for a different feeling fit
Order was processed quickly and delivered in 3 weeks. Good quality outfit. Size M is comfortable for 30" waist.
Very good!!
Ótimo produto
It looks great good quality
Very beautiful!!! It is like the picture is good quality.
The wrestling outfit arrived fast and safe. Well made and fits great. Nice for photo shoots . recommended.
Great product. Like the colour. Everything exactly like the description. This is my second one.
Excellent product and very good communication with store, thanks!
Good quality, fast shipping, very happy. Highly recommended.
very good
Great suit. I love this one! Very comfortable and the fabric seems to be good quality.
good
I love it, the material is very good quality soft and tough
Excellent product, but the size XL was small in height. Have 1,77m.
Thx for the singlet. Exactly like I wanna have it. Good fabric, size perfect .. very satisfied….
Precise, excellent
2nd one that I ordered and still great product. Very fast delivery
Perfect, fits nicely.
Very nice product. The finish is perfect. I'm 188 cm for 85 kg and I took the size xxl. It fits a little into the buttocks but it's sexy and comfortable.
Great store, the goods is arrived super fast. Product excellent. Definitely advice shopping in this store.
Excellent I liked
AMAZING !!!
good fit
İts very good
Top Ware schneller Versand passt perfekt sitzt wie zweite Haut
Chic! The quality is super, the color is very beautiful and saturated. Delivery is fast and convenient!
Super cut and good quality. Size M super for me: 177cm / 66kg
Super. I recommend them
Nice bodysuit, excellent for cycling or fitness/bodybuilding. Material is very stretchy and soft, pleasant. sizing is conform european/NL sizing, I usualy wear a size medium, this one in M is exactely right for me. (1m84 and 74kg)
Material very nice to wear, looks good quality, satisfied with the product
It fits very well, plus it is very comfortable. My assessment is excellent.
They're so cool.
Perfect, the color is amazing
Perfect tights) the color is amazing)
I love it! As is anticipated, I ordered one size larger because I am tall, order carefully. I love the singlet, it makes my physique look great.
good fit, good quality. to bad there is a brand name on the leg
Ok
good fit, good quality. to bad there is a brand name on the leg.
fast delivery. received as purchased.
my second one and I love it. makes me feel so sexy
An excellent product‼ Very good quality. Highly recommended I'm surprised. It has the same quality as others I have that cost me 4 times more. Very comfortable. It fits perfectly. I'll buy more Look at the sizes. They are Chinese sizes and you have to choose 2 or 3 more of the European size. Me: 177 cm 71 kg: perfect size XL. Arrived in Madrid in 3 weeks
Perfect size, 1,79 cm. 77kg. Size M. It's perfect, comfortable soft and exciting.
fast delivery. received as purchased.
Just completely conforming. Nice soft comfortable thin lycra fabric. Quickly in the bus. Top shop.
Well made. The lycra is rather thin and wears comfortable.