SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jockport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jockport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
lindo
Super comfortable! I 've been looking for a longer time. These are probably the best quality ratio. Very convenient roomy bag for your dignity, nothing falls out. It is a pleasure to wear
Excellent, just what I asked for and exact measurements.
Excellent thong, slightly larger for 50 size!
Excellent. Wife torn, but appreciated))
For size 50 XL is too big
This construction was complete satisfaction material spandex material: high 좃 and duvet to know well tie should be ready. Hip size modern small pendant size is smaller than the toys usual GB is a M. As photos, fit or temperature. Being gay is feeling this will work? Poop romper hole even perfect sparingly bags tools silencer hinged as working no. Satisfy
Parcel received on 10/09/21 sends quickly packaging very well item nickel
Fast delivery and perfect fit.
Very good product. I had previously purchased in size L, but in this case the M is the right one. The fabric is very good quality, barely transparent and very soft. I liked it.
muy buena prenda, exelente
Looks like a description.
Exillent.. All is very good a sexy
Parcel received on 01/09/21 sends quickly packaging very well item nickel
Super cute thong, it's made with a very nice fabric. Wrong size for me, I should have picked an M. Which is what I'll do on my next purchase. Thanks and regards to the Tienda.
La tanga es igual a la ofrecida por la tienda... solo que en mi caso la encuentro un poco grande. La prox vez deberé comprar una talla M. Todo lo demás OK.
Love these! The fit and feel is awesome! Snug where I like it, loose where I need it. I would definitely buy more of these if there were additional color options.
these are the most comfortable thongs I own this order was to get in all the colors. they are comfortable to wear all day or to sleep in. they also stay in place. plenty of room up front. I have a 36inch waist and the XXL fits perfectly. my wife thinks they are sexy also! highly recommend this thong
Very Good. Your male attributes are nicely positioned,, not too revealing and not too hiding. All in all very good.
Me queda grande pedí xl y con L mucho mejor para 1,80 y 76kg
good deal
Super comfy! Sexy! Bulge keeps my junk happy and snug!
Super Danke
All ok
Received